Suggested questions to ask a residential care facility
When evaluating a residential facility for a loved one with dementia, it is important to ask comprehensive questions to ensure that the facility can provide the necessary care and environment you are looking for.
Staffing and Training:
What is the staff-to-resident ratio, especially during nights and weekends?
What kind of training does the staff receive in dementia care?
How does the facility handle medical emergencies?
Dementia Care and Programs:
What specific experience does the facility have in caring for residents with dementia?
Are there specialized programs for residents at different stages of dementia?
How are activities tailored to residents’ cognitive levels and interests?
Safety and Security:
What safety measures are in place to prevent wandering?
How does the facility ensure the safety of its residents, both inside and in outdoor areas?
Living Arrangements:
Can residents have private rooms, or are the rooms shared?
How does the facility accommodate personal belongings and decorations to make rooms feel homelike?
Healthcare Services:
How does the facility coordinate with healthcare providers for ongoing medical care?
How does the facility manage medication distribution and monitoring?
Nutrition and Dietary Needs:
How does the facility cater to the dietary needs and preferences of residents?
Are family members able to join residents for meals?
Family Involvement and Communication:
What is the facility’s policy on family visits and involvement in care planning?
How often and by what means will the facility update family members about their loved one’s well-being?
Cost and Fees:
What is the cost of care, and what services are included in this cost?
Are there additional costs for specialized dementia care?
How does the billing process work, and what are the terms of the contract?
Quality of Life:
How does the facility promote and maintain the quality of life for residents?
What kind of social, recreational, and spiritual activities are offered?
End-of-Life Care:
Does the facility provide or coordinate hospice care?
How are decisions regarding end-of-life care handled?
Feedback and Problem Resolution:
How does the facility handle and resolve complaints or concerns raised by residents and family members?
Transition and Discharge Policies:
What are the policies if a resident's health deteriorates or if they require a higher level of care?
Under what circumstances might a resident be asked to leave the facility, and what is the process?
Visiting the facility, speaking with staff, residents, and other families can provide additional insights. It’s also helpful to observe the overall atmosphere and see if residents appear content and engaged.
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